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I. SERVICE
a. Availability/Interruption. Domestic U.S. Service only.
Safari
Wireless will not operate outside the U.S. and U.S. territories.
Service is normally available to your Device when it is within the
operating range of our system, and may be available outside of that
area in other participating carrier service areas. Service is
subject to transmission limitation or interruption caused by
weather, terrain, obstructions such as trees or buildings, and other
conditions. Service may be limited in some areas where coverage is
not available or may be temporarily limited or interrupted due to
system capacity limitations and system repairs or modifications or
to combat potential fraud. GSM wireless features require a
compatible GSM 850/1900 dual, tri, or quad band phone, are only
available in the GSM features area, and may require local telephone
company support and message sender access to computer and modem. Not
all features or Service offerings are available.
b. Use of Service/Device/Number. Reproduction,
retransmission, dissemination or resale of Service is prohibited
without prior written contractual arrangements from Locus
Telecommunications, Inc. and any required regulatory approvals. You
are responsible for ensuring that your Device is compatible with our
Service and meets federal standards. You are responsible for the
purchase and maintenance of any additional hardware, software and/or
Internet access from your PC required to use the Service. You
consent to receiving advertising, alerts and other broadcast
messages from Locus Telecommunications, Inc. or our authorized
agents. You have no ownership rights to the Number, any IP address,
any e-mail address or any other identifier provisioned by us, our
agents or the manufacturer of your Device to be used with the
Service, and you agree we may change any such Number, IP address,
e-mail address or any other identifier at any time with or without
prior notice to you. Any Device purchased through our program has
been manufactured to operate exclusively with Service provided by
us. The Device cannot be activated with any other wireless carrier.
By using Service, you agree to abide by the terms and conditions of
any applicable software license.
c. Unauthorized Usage. You agree not to use the Device or
Service for any unlawful, unauthorized or abusive purpose or in any
way that damages our property or others' property, or interferes
with, harms or disrupts our system or other operators' systems or
other users. You will comply with all laws while using the Service
and you will not transmit any communication or data that would
violate any laws, court order, or regulation, or would likely be
offensive to the recipient. You are responsible for all content you
transmit using the Service. You may not install any amplifiers,
enhancers, repeaters or other devices that modify, disrupt or
interfere in any way with the radio frequency licensed to us to
provide Service. If your Device, user name or password is stolen or
Service is fraudulently used, you must immediately notify us and
provide us with such documentation and information as we may request
(including affidavits and police reports). Until you notify us, you
will remain responsible for all charges. We have the right to
interrupt or restrict Service to your Number, without notice to you,
if we suspect fraudulent, illegal, or abusive activity. You agree to
cooperate with us in any fraud investigation and to use any fraud
prevention measures we prescribe. Failure to provide reasonable
cooperation may result in your liability for all fraudulent usage.
d. Release of Information. You consent to our release of
information about you when we believe release is appropriate to
comply with the law (e.g. a lawful subpoena, E911 information); to
enforce or apply our customer agreements; to initiate, render, bill
and collect for Services; to protect our rights or property; to
protect users of those Services and other carriers from fraudulent,
abusive, or unlawful use of, or subscription to, such Services; or
if we reasonably believe that an emergency involving immediate
danger of death or serious physical injury to any person requires
disclosure of communications or justifies disclosure of records
without delay. You are deemed to have reviewed and consented to our
Privacy Policy posted on our website at www.safariws.com.
e. Your Rights to End This Agreement.You may terminate your
Service at any time by notifying us of your intention to terminate
Service. There is no penalty or termination fee; however, it may
take up to 30 days to process the termination request and the
balance remaining in your account is forfeited upon termination of
Service. Your Service will resume and the termination request will
be cancelled if you use your Service prior to our processing your
termination notification.
II. CHARGES/PAYMENTS/DEFAULT
a. Generally. You are responsible for paying all charges,
including but not limited to: airtime, access, features, voice mail
access, voice mail delivery, data usage, text messages, downloadable
content, alerts, roaming, long distance, directory and operator
assistance charges, the price of Devices and accessories, charges
for other goods and services and shipping/handling fees. You will be
billed at domestic airtime or roaming rates (please refer to rate
card) for 800, 866, 877, 888, and other "toll free" calls.
Applicable international charges will always be billed for direct
dial calls placed from your wireless phone. A long distance provider
chosen by Locus Telecommunications, Inc. will provide your long
distance. For all calls, the length of the call will be measured
during the time that you are connected to our system, which is
approximately from the time you press "Send" or other key to begin a
call until approximately the time you press "End," or other key to
terminate the call. Airtime usage on each call is deducted in full
minute increments, with partial minutes of use rounded up to the
next full minute. For calls placed in the United States, you will
not be charged for busy or unconnected calls if you press "End" or
"No" within 30 seconds. Unanswered calls lasting 30 seconds or more
will be charged standard airtime and rounded up to the nearest
minute. Call waiting, 3-way calling, call forwarding, voicemail will
incur applicable airtime or roaming and wireless long distance
charges. Please note you may be charged a higher rate for calls made
off-network. You will be charged for any check or electronic bank
draft returned for non-payment. Please refer to your rate card for
details.
b. Account Balance. All charges incurred will be deducted
automatically from your account. Any amounts loaded into your
account are not transferable or refundable. You should take
reasonable efforts to safeguard your Phone and replenishment airtime
cards. No refunds or other compensations will be given for returned,
expired, lost, damaged, or stolen cards. Amounts deposited to your
account expire between 30 to 180 days depending on card
denomination. However, if additional amounts are placed into your
account before the current account balance expires, the existing
balance will be carried over to the new expiration date. If new
amounts are not added to your account prior to the expiration date
any remaining amounts will be forfeited. Your account will be
canceled if there is no usage (billable or non-billable) or if the
balance remains as $0 for 30 consecutive days or more and you may be
required to pay a fee to resume service. Credit card replenishment
is available; limitations apply. In some instances you may be able
to complete a call when the billing functionality is interrupted.
When this occurs you will not receive correct balance information.
All calls, however, will be deducted from your account and the
balance updated when the billing functionality is operable. You are
responsible for all data usage sent through our network and
associated with the Device, regardless of whether the Device
actually receives the information.
c. Use of Service/Rates. Your Service rates and other charges
and conditions for each Number or Phone are described in the
replenishment card packaging, at our website at www.safariws.com,
and in the "Sales Information" (the user guide and other printed
materials provided by us either in the Starter Kit you received when
submitting your Device for use with the Service or in the packaging
of the Device you purchased to be used with the Service) you
received, each of which is a part of this Agreement. You can place
domestic and international calls from the U.S. to certain designated
international locations. The prepaid per minute rates are based on
the card value purchased. International rates vary and are subject
to change. Call Customer Care (at the number listed on our website
or in your replenishment card packaging) or visit www.safari.com
for international rates and available countries. You cannot use the
Service to place calls to 500, 700, 855, 900 or 976 numbers; or to
place operator-assisted calls such as third-party-billed, and
collect calls. Rates for calls to directory assistance are $3.00 per
call plus airtime or roaming charges. You will be billed at domestic
rates for 800, 888, 877, and 866 number calls. You are responsible
for all taxes and surcharges associated with your use of the
Service. Other than calls to 911, you can only make and receive
calls when your account has a positive balance. Special dialing
patterns may be required when making roaming calls. Some locations
require a credit card to complete a call; these rates will be
higher. When in these areas, you will not be able to receive calls.
Prepaid wireless service is not available for purchase or use in all
areas.
d. Default/Termination. If you breach any representation to
us or fail to perform any of the promises you made in the Agreement,
you will be in default and we may, without notice to you, suspend
Service and/or terminate this Agreement, in addition to all other
remedies available to us.
e. Account Information. Any person able to provide your
Number and personal identification number is authorized by you to
make changes to your account. You consent to disclosure of any
information about you to any person as permitted by law if any
Device programmed with your Number calls an emergency service number
such as 911 or, if we reasonably believe that an emergency involving
immediate danger of death or serious physical injury to any person
requires disclosure of communications or justifies disclosure of
records without delay
f. CPNI Consent. Under federal law, you have a right, and we
have a duty, to protect the confidentiality of information about the
amount, type, and destination of your wireless service usage (CPNI).
You consent to us sharing your CPNI with Locus Telecommunications,
Inc., its affiliates and its contractors, to develop or bring to
your attention any products and services. This consent survives the
termination of your Service and is valid until you remove it. To
remove this consent at any time, notify us in writing at Locus
Telecommunications, Inc. Attn: CPNI, P.O. Box 376 Fort Lee, NJ
07024, providing your name, home address, home telephone including
area code, and personal identification number. Removing consent will
not affect your current Service.
III. CHANGES TO THIS AGREEMENT
We may amend the terms of this Agreement upon advance notice to you
in the manner described below or by posting notices of changes on
our website or by printing notice of such changes in the
replenishment card packaging.
IV. LIMITATIONS
The parties intend that the limitations on liability, warranty and
damage awards provided for in this Agreement will apply to the
fullest extent allowed by law. Some jurisdictions do not allow the
exclusion of certain warranties or the waiver, limitation or
exclusion of liability for punitive, incidental or consequential
damages, or for intentional or willful conduct in some
circumstances. To the extent that applicable law does not permit any
of these limitations, they will not apply to you.
a. Limitation of Liability. WE ARE NOT LIABLE FOR ACTS OR
OMISSIONS OF ANOTHER SERVICE PROVIDER OR ANY THIRD PARTY PROVIDERS
OF SERVICES RELATED TO USE OF THE DEVICE OR SERVICE, FOR INFORMATION
PROVIDED THROUGH YOUR DEVICE, LACK OF PRIVACY OR SECURITY
EXPERIENCED WHEN USING THE DEVICE, EQUIPMENT FAILURE OR
MODIFICATION, OR OTHER CAUSES BEYOND OUR REASONABLE CONTROL,
INCLUDING WITHOUT LIMITATION ANY REPRESENTATIONS THAT THE SERVICES
WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE FROM UNAUTHORIZED ACCESS
(INCLUDING THIRD PARTY HACKERS OR DENIAL OF SERVICE ATTACKS). WE ARE
NOT LIABLE FOR SERVICE OUTAGES, NOR FOR SERVICE LIMITATIONS OR
INTERRUPTIONS, AS DESCRIBED IN PARAGRAPH 1.C ABOVE. OUR LIABILITY
AND THE LIABILITY OF ANY UNDERLYING CARRIER FOR ANY FAILURE OR
MISTAKE SHALL IN NO EVENT EXCEED OUR SERVICE CHARGES DURING THE
AFFECTED PERIOD. Locus Telecommunications, Inc., AND ANY UNDERLYING
CARRIER ARE NOT LIABLE FOR ANY INCIDENTAL, PUNITIVE OR CONSEQUENTIAL
DAMAGES SUCH AS LOST PROFITS. YOU AND WE BOTH WAIVE TO THE FULLEST
EXTENT ALLOWED BY LAW, ANY CLAIMS TO RECOVER INCIDENTAL, PUNITIVE
AND CONSEQUENTIAL DAMAGES. WE AND ANY UNDERLYING CARRIER ARE NOT
LIABLE FOR (i) ECONOMIC LOSS OR INJURIES TO PERSONS OR PROPERTY
ARISING FROM USE OF THE SERVICE, THE DEVICE OR ANY EQUIPMENT USED IN
CONNECTION WITH THE DEVICE UNLESS CAUSED BY OUR SOLE AND GROSS
NEGLIGENCE, OR (ii) THE INSTALLATION OR REPAIR OF THE DEVICE BY ANY
PARTIES WHO ARE NOT OUR EMPLOYEES. THIS PARAGRAPH SHALL SURVIVE
TERMINATION OF THIS AGREEMENT.
b. Indemnification. YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD
US, OUR AFFILIATES AND AGENTS AND ANY OTHER SERVICE PROVIDER,
HARMLESS FROM CLAIMS OR DAMAGES RELATING TO THIS AGREEMENT OR YOUR
PROMISES OR STATEMENTS MADE IN IT AND USE OF THE DEVICE OR SERVICE
UNLESS DUE TO OUR SOLE AND GROSS NEGLIGENCE. YOU ALSO AGREE TO PAY
OUR REASONABLE ATTORNEYS' AND EXPERT WITNESS FEES AND COSTS INCURRED
IN ENFORCING THIS AGREEMENT THROUGH APPEAL EXCEPT AS PROVIDED IN
PARAGRAPH 5, BELOW. USE OF YOUR DEVICE WHILE OPERATING A MOTOR
VEHICLE OR IN ANOTHER DISTRACTED OR NEGLIGENT MANNER MAY BE
PROHIBITED, OR RESTRICTED BY LAW IN SOME AREAS. IT IS YOUR
RESPONSIBILITY TO CONFORM TO ALL SUCH LAWS OR REGULATIONS AND YOU
SHALL INDEMNIFY US FROM CLAIMS ARISING FROM ANY SUCH UNLAWFUL OR
NEGLIGENT USE. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS
AGREEMENT.
c. No Warranties. WE MAKE NO EXPRESS WARRANTY REGARDING THE
SERVICE OR THE DEVICE OR ANY SERVICES PROVIDED BY ANY THIRD PARTIES,
AND DISCLAIM ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT
AUTHORIZE ANYONE TO MAKE ANY WARRANTY ON OUR BEHALF AND YOU SHOULD
NOT RELY ON ANY SUCH STATEMENT. WE ARE NOT THE MANUFACTURER OF THE
DEVICE AND ANY STATEMENT REGARDING IT SHOULD NOT BE INTERPRETED AS A
WARRANTY. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS
AGREEMENT.
V. RESOLUTION OF DISPUTES
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS RIGHTS THAT YOU MAY
OTHERWISE HAVE. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH
ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. ARBITRATION
IS FINAL AND BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A
COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF THIS
AGREEMENT.
a. Binding Arbitration. It is intended that this provision be
interpreted broadly to encompass all disputes or claims arising out
of our relationship. Any dispute or claim, including those against
any of our subsidiary, parent or affiliate companies, arising out of
or relating to this Agreement, our Privacy Policy or the Service or
any equipment used in connection with the Service (whether based in
contract, tort, statute, fraud, misrepresentation or any other legal
theory) will be resolved by binding arbitration except that (1) you
may take claims to small claims court if they qualify for hearing by
such a court, or (2) you or we may choose to pursue claims in court
if the claims relate solely to the collection of any debts you owe
to us.
b. Arbitration Procedures. You must first present any claim
or dispute to us by contacting Customer Care to allow us an
opportunity to resolve the dispute. You may request arbitration if
your claim or dispute has not been resolved within 90 days. The
arbitration of any dispute or claim shall be conducted in accordance
with the American Arbitration Association ("AAA") under the Wireless
Industry Arbitration Rules ("WIA Rules"), as modified by this
Agreement. The WIA Rules and information about arbitration and fees
are available upon request from the AAA online at www.adr.org. You
and we agree that this Agreement evidences a transaction in
interstate commerce and this arbitration provision will be
interpreted and enforced in accordance with the Federal Arbitration
Act and federal arbitration law. Unless you and we agree otherwise,
any arbitration will take place in the county seat for the county in
which your billing address is located. At either party's election,
the arbitration shall be held telephonically. An arbitrator may
award any relief or damages (including injunctive or declaratory
relief) that a court could award, except an arbitrator may not award
relief in excess of or contrary to what this Agreement provides and
may not order relief on a consolidated, class wide or representative
basis. In any arbitration applying the WIA Rules applicable to
large/complex cases, the Arbitrators must also apply the Federal
Rules of Evidence, and the losing party may have the award reviewed
in accordance with the review procedures set forth in the WIA Rules.
Judgment on any arbitration award may be entered in any court having
proper jurisdiction. If any portion of this arbitration clause is
determined by a court to be inapplicable or invalid, then the
remainder shall still be given full force and effect.
c. Costs of Arbitration. For claims of less than $1,000, you
will be obligated to pay $25 and we will pay all other
administrative costs and fees. For claims over $1,000 but under
$75,000, you will be obligated to pay your share of the arbitration
fees, but no more than the equivalent court filing fee for a court
action filed in the jurisdiction where your billing address is
located. For arbitrations in excess of $75,000, all administrative
fees and expenses of arbitration will be divided equally between you
and us. In all arbitrations, each party will bear the expense of its
own counsel, experts, witnesses and preparation and presentation of
evidence at the arbitration.
d. Waiver of Class Actions. By this Agreement, both you and
we are waiving certain rights to litigate disputes in court. You and
we both agree that any arbitration will be conducted on an
individual basis and not on a consolidated, class wide or
representative basis. If for any reason this arbitration clause is
deemed inapplicable or invalid, or to the extent this arbitration
clause allows for litigation of disputes in court, you and we both
waive, to the fullest extent allowed by law, any right to pursue any
claims on a class or consolidated basis or in a representative
capacity.
e. Limitations Period. Any arbitration or legal action with
respect to any and all claims or causes of action related to or
arising out of this Agreement must be brought within two years after
the cause of action arises, or within the applicable statutory
period of time, whichever is shorter. This limitations period does
not apply to any given cause of action when the statutory
limitations period for that cause of action cannot be waived,
restricted or otherwise limited by you.
VI. MISCELLANEOUS
a. Privacy. We are not liable for any lack of privacy, which
may be experienced with regard to the Service. You authorize our
monitoring and recording of calls to us concerning your account or
the Service and consent to our use of automatic dialing equipment to
contact you. We have the right to intercept and disclose any
transmission over our facilities in order to protect our rights or
property.
b. Assignment. We may assign all or part of this Agreement
without such assignment being considered a change to the Agreement,
and without notice to you. We are then released from all liability.
You may not assign this Agreement without our prior written consent.
c. Notices. We may send you notice by mail or electronic
means, in our sole discretion. Notices to you shall be effective 1)
3 days following the date deposited in the U.S. Mail or delivered to
a nationally recognized courier or delivery service, postage prepaid
and addressed to your address as kept in our files and/or 2)
immediately upon our transmission using an electronic means such as
e-mail or text messaging service. You are responsible for notifying
us of any changes in your mailing or e-mail address. Written notice
to us shall be effective when directed to our Customer Care
Department (at the mailing address listed on our website) and
received by us. Oral and electronic notices shall be deemed
effective on the date reflected in our records. Your notice must
contain specific information adequate to identify you and your
Service.
d. Entire Agreement. These Terms and Conditions, together
with the Sales Information, represent the entire agreement between
you and us, which may only be amended as described in this
Agreement. This Agreement supersedes any inconsistent or additional
representations made to you by any of our representatives, agents or
dealers. If any part of this Agreement is found invalid, the balance
of the Agreement remains enforceable. If, at any time, we do not
enforce any right or remedy available under this Agreement, that
failure is not a waiver of our right to enforce the right or remedy
at a later time. Copied, microfiche, scanned or other duplicate or
electronic images of this Agreement are admissible for all purposes.
e. Governing Laws. This Agreement is subject to applicable
federal laws, federal or state tariffs, if any, and the laws of the
state associated with the Number. Where a state agency or the FCC
regulates the terms and conditions of our Service, the regulations
are available for your inspection; if there is any inconsistency
between this Agreement and those regulations, this Agreement shall
be deemed amended as necessary to conform to such regulations.
f. Capacity. You represent that you are legally competent to
enter into this Agreement, and that you are not aware of any
disability that would prevent you from entering into this Agreement. |